In distribution and logistics, every system must be up when the warehouse is operating and the fleet is on the road. WMS downtime, lost connectivity, or a cyber incident doesn't just affect your business — it disrupts your customers' supply chains. Xen IT delivers IT designed around your operational hours and uptime demands.
When operations run 24/5 or 24/7, your IT must keep up — without fail.
Your WMS is the backbone of picking, packing, and dispatch. Downtime, slow performance, or integration failures between your WMS, TMS, and ERP can cascade through your entire operation.
High-racking environments, concrete and steel structures, and large floor areas create complex WiFi challenges. Handheld scanners and mobile devices need seamless coverage across every aisle.
Fleet management systems, telematics, and driver apps rely on mobile connectivity and backend server reliability. Supporting the IT integration between fleet tracking and dispatch systems requires specialist expertise.
Disruptions to EDI feeds, supplier portal access, or order management systems can halt inbound stock processing and delay customer shipments — with real financial consequences.
Depots, cross-docks, and distribution centres across multiple locations all need consistent IT infrastructure, secure connectivity to head office systems, and local support.
Distribution businesses hold customer data, supplier financial details, and contractual information. Invoice redirection fraud, ransomware, and data breaches are serious threats to logistics businesses.
We understand that in logistics, every minute of downtime has a measurable cost. Our proactive monitoring and rapid response approach ensures your IT keeps pace with your operations — day and night.
WMS & TMS support and integration
Expert IT support for your warehouse and transport management systems — integrations, performance, and uptime
Enterprise WiFi for warehouse environments
Industrial-grade WiFi infrastructure designed for large warehouses with high-racking and challenging RF environments
Handheld & mobile device management (MDM)
Centrally managed scanners, tablets, and mobile devices — deployed fast and secured remotely
Multi-depot networking and SD-WAN
Reliable, managed connectivity between all locations with intelligent traffic routing and failover
EDI monitoring and supply chain IT
Monitoring and support for EDI integrations with suppliers, 3PLs, and retail customers
Head Office & Administration
Microsoft 365, CRM, finance systems, ERP, and corporate communications
Warehouse Floor
Enterprise WiFi, WMS, barcode scanners, label printers, dock management, and voice picking systems
Transport & Fleet
TMS connectivity, driver apps, telematics backend integration, and mobile device management
Customer Portals & EDI
EDI connectivity, customer portal infrastructure, and API integrations with retail and 3PL partners
Is your distribution business's IT ready for peak season?
Get a free IT assessment — we'll identify vulnerabilities before they become costly outages.
