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Not-for-profit IT

IT that stretches every dollar further

Discounted Microsoft and Connecting Up licensing, plus the security controls funders increasingly ask about.

NFP licensing
Funder-ready security
Volunteer access
Not-for-profit team at work
<15 min
Average response, SLA-driven support
99.7%
Satisfaction across 1,400 rated tickets
800+
Endpoints under management
2007
Supporting Australian businesses since
The challenge

IT challenges for not-for-profits.

Every dollar spent on IT is a dollar not spent on your programs.

01
Tight budgets
Pressure to do more with less, every year.
02
Funder requirements
Security and privacy questions in grant applications and reporting.
03
Volunteers
Short-term access for people who come and go.
04
Sensitive client data
Information about vulnerable people that must be protected.
05
Multiple sites & outreach
Staff working from offices, homes and in the community.
06
Donated & ageing hardware
Mixed devices that are hard to secure and support.
Our solution

Value and security.

We help you get the most from nonprofit programs and meet funder expectations.

Discounted licensing
Microsoft nonprofit and Connecting Up programs applied.
Security baseline
MFA, device management and backups funders ask about, documented.
Volunteer access
Accounts set up and removed cleanly.
Grant support
Technology plans and costings for funding applications.
Board reporting
Plain-English cyber risk updates for your board.

Built for how you work.

01
Staff
Managed devices and Microsoft 365.
02
Volunteers
Simple, time-limited access.
03
Outreach
Secure mobile access in the community.
04
Board
Risk reporting and a technology roadmap.
Platforms we support
The platforms we work in every day.
Microsoft 365 for Nonprofits
Connecting Up
Salesforce NPSP
SharePoint
Intune
Veeam
Common questions

Before you call.

We start with a comprehensive IT audit of your current environment, then build an onboarding plan of up to 45 days to improve security, stability and efficiency before transitioning to ongoing management.
No lock-in contracts. We work month to month and earn it.
Our monitoring systems run 24/7 and critical alerts are escalated after-hours. After-hours emergency work is actioned at a negotiated hourly rate, agreed with you up front.
Explore more
Law firms → Medical → Construction → All industries →
Free IT assessment

Ready to stop fighting your IT?

Book a free, no-obligation IT assessment. We'll identify your biggest vulnerabilities and opportunities, and give you a clear roadmap, whether you engage us or not.

Prefer to talk? Call us directly
(07) 5619 6555
Suite 8 (West Wing), 2 Fortune Street, Coomera QLD 4209
Tell us about your business
Number of staff
We'll be in touch within one business day. No lock-in contracts.
Google Reviews

Don't take our word for it.

★★★★★
5.0 rating · 9 Google reviews
★★★★★
Google
“Xen Technologies. We called Xen in to review our cyber security and sort out general IT issues we were having. Laine was exceptional in doing just that. He brought to our attention several issues that needed actioning straight away. In a …”
T
The Bardo Health and Wellness Retreat
Google review · 9 months ago
★★★★★
Google
“Top-tier service from Laine at Xen IT. They’ve become a key partner for us when it comes to the complex technical tasks like email migrations and technical DNS problems. Fast, reliable, and zero BS. Highly recommend for any Gold Coast business needing proper IT support.”
J
Jayden O'Connell
Google review · 7 months ago
★★★★★
Google
“Laine is one of the best guys in the industry, I'd highly recommend him and Xen Technologies!”
M
Mikel Real
Google review · 5 months ago
★★★★★
Google
“Laine and his team are the absolute best. Would highly recommend them to everyone”
B
Beth De Laurence
Google review · 5 months ago
★★★★★
Google
“Laine is so easy to work with, great communication. Highly recommend.”
T
Tani Bloudell
Google review · a year ago
★★★★★
Google
“There is nothing more reassuring than having Xen Technolgies as our IT support. They are professional and reliable, problem solved in a short period of time ... highly recommend.”
F
Fat Hen Creek Campground
Google review · 3 years ago
★★★★★
Google
“Xen provided IT assistance for my business. They were prompt, professional and extremely knowledgeable. They cut through several frustrating issues with ruthless efficiency.”
B
Baker Family
Google review · 3 years ago
★★★★★
Google
“Great local msp provider. Matt and the team helped us secure our business.”
G
Greg Tosc
Google review · 4 years ago
★★★★★
Google
“Great company excellent work”
B
Brady's Softwash
Google review · a year ago
Read all reviews on Google →