Tweed Heads businesses sit on the edge of two states. That means two sets of compliance requirements, a cross-border workforce, and IT challenges that generic providers don't always understand. Xen IT does. We're just minutes away in Miami.
10–15 min
From our office to Tweed
<1hr
Average response time
Cross-border
Expertise
19+
Years in business
Being just across the border in Miami means we're genuinely local to Tweed Heads. We understand the cross-border business environment, the industries that thrive here, and the IT challenges that come with operating in a border economy.
Learn about our teamOur office in Miami is 10–15 minutes from Tweed Heads. When you need someone on-site, we're not driving from Brisbane — we're just around the corner.
We support businesses that operate across QLD and NSW, understanding the compliance, payroll, and operational differences between the two states.
For Tweed Heads clients, on-site response is typically under 2 hours. Most issues are resolved remotely within 60 minutes.
Tweed Heads has a high concentration of independent businesses and small professional practices. Our pricing is designed for businesses of 5–50 staff, not just large enterprises.
Everything is on a fixed monthly fee. Hardware, emergency callouts for critical issues, monitoring — all included. You know exactly what IT costs each month.
Healthcare, construction, real estate, legal, and retail — we've supported them all across the Tweed region and understand the specific software and compliance requirements of each.
One provider. Every IT need covered — so you can focus on growing your business.
Unlimited helpdesk, proactive monitoring, and strategic IT planning — all for a flat monthly fee.
Multi-layered protection against ransomware, phishing, and data breaches — with 24/7 threat monitoring.
Seamless migration, ongoing management, and licensing optimisation for Microsoft 365 and cloud infrastructure.
Automated, tested, off-site backups with a clear recovery plan — so a ransomware attack or outage doesn't end your business.
Modern cloud phone systems that keep your team connected — in the office, at home, or on-site.
Microsoft Copilot, workflow automation, and AI strategy to save your team hours every week.
Servers, firewalls, switching and business-grade WiFi — designed, installed and monitored. UniFi specialists.
Essential Eight, ISO 27001 readiness, SMB1001 and Privacy Act — assessed, remediated, evidenced and maintained.
On-premises servers, Azure workloads and server-to-cloud migrations, patched and monitored around the clock.
From the tourism economy around Kingscliff and Casuarina to medical practices in Tweed Heads and construction firms building the Northern Rivers, the Tweed region has a diverse mix of businesses with distinct IT needs.
Patient data security, clinical software, and telehealth support for Tweed Heads medical practices and allied health clinics.
Mobile IT, project management software, and connectivity for construction and trade businesses across the Tweed region.
Property management software, secure cloud access, and CRM support for Tweed Coast real estate agencies.
Xero, MYOB, and ATO integrations with robust client data security for Tweed Heads accountants.
Secure, compliant IT for law firms operating in the Tweed region — with expertise in cross-border practice requirements.
POS systems, payments, WiFi, and multi-site networking for retail and hospitality businesses on the Tweed Coast.
ERP integration, operational technology and shop-floor connectivity that survives a real production environment.
Warehouse WiFi, scanning hardware and supply-chain systems that have to stay up through every shift.
POS uptime, payment security and multi-site networking — because a register that will not ring is lost revenue.
Practice management software, imaging, patient records and backups built for a clinic that runs after hours.
Discounted Microsoft and Connecting Up licensing, plus the security controls funders increasingly ask about.
Real reviews from real clients on Google.
We are deliberately not a jack-of-all-trades. These are the platforms we work in every day and know properly.
Microsoft Partner · UniFi network specialists · 3CX phone systems
Technology is the easy half. What actually decides whether you are happy with your IT provider is who picks up, how fast, and whether they already know your setup.
Book a free, no-obligation IT assessment. We'll identify your gaps and give you a clear roadmap — whether you choose us or not.
