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Business Continuity & Data Protection

Your Data, Always Recoverable — Even After Ransomware

When ransomware strikes, hardware fails, or disaster hits, the only thing standing between your business and permanent data loss is a tested, reliable backup. Xen IT implements the 3-2-1 backup strategy with immutable cloud copies — so your business can recover quickly from any incident. For rapid failover after an outage, see Disaster Recovery (DRaaS).

Why Businesses Lose Data — and Lose Business

Data loss doesn't just happen during cyberattacks. Hardware failure, human error, natural disaster, and software corruption are equally devastating.

Ransomware Encrypts Your Files

Modern ransomware specifically targets backup systems. Without immutable offsite copies, paying the ransom may be your only option — and recovery is not assured.

Server or Drive Failure

Hard drives have a finite lifespan. When your server's drive fails, all data stored on it is gone unless you have a current, tested backup ready to restore.

Human Error

Accidental file deletion, overwriting a critical document, or deleting a database table. These events happen far more frequently than cyberattacks — and are just as catastrophic without backups.

Natural Disaster or Fire

A flood, fire, or physical theft at your office takes out both primary systems and any onsite backup device in the same event. Offsite backup is non-negotiable.

Untested Backups That Fail

Many businesses discover their backup doesn't actually work when they try to restore. Backups must be tested regularly — silent failures are common with unmonitored backup solutions.

Microsoft 365 Is NOT a Backup

Microsoft's shared responsibility model means they protect the infrastructure, not your data. Deleted emails and files are only retained for 30–93 days. You need a separate backup.

The Gold Standard

The 3-2-1 Backup Rule

The 3-2-1 backup rule is the industry best practice for data protection. We implement and manage this strategy for every client.

3 COPIES OF DATA 1 primary + 2 backups LIVE BCK1 BCK2 If one copy fails, you still have two more 2 STORAGE TYPES e.g. disk + cloud LOCAL DISK CLOUD STORAGE Different media reduces the risk of simultaneous failure 1 OFFSITE COPY immutable cloud backup CLOUD Protected from ransomware fire, flood & theft The 3-2-1 Rule: The Foundation of Every Xen Backup Strategy

Server & Workstation Backup

Full image-based backups of servers and workstations. Restore individual files, folders, or entire systems to a previous point in time — with multiple daily restore points.

Microsoft 365 Backup

Dedicated backup of Exchange Online, SharePoint, OneDrive, and Teams data. Restore individual emails, documents, or entire mailboxes — beyond Microsoft's native retention limits.

Immutable Cloud Backups

Offsite backups stored with immutability settings that prevent ransomware or malicious actors from deleting or encrypting your backup copies — even with admin credentials.

Disaster Recovery Planning

A documented, tested DR plan — not just a backup. We define your Recovery Time Objective (RTO) and Recovery Point Objective (RPO), then build and test a plan to meet them.

Monitored & Verified Backups

We monitor every backup job, every day. Alerts fire if a job fails or runs over schedule. Monthly restore tests confirm your backups actually work before you need them.

Rapid Recovery

Image-based backups allow us to restore your entire server as a virtual machine in the cloud within hours — not days. Minimise downtime and get your business operational faster.

60%

Of Businesses That Lose Data Shut Down Within 6 Months

4hr

Target Recovery Time for Critical Systems

Daily

Backup Verification for Every Managed Client

19+

Years of Backup & Recovery Experience

Sleep Better. Knowing Your Data Is Safe.

Ransomware Proof

Immutable offsite backups cannot be encrypted or deleted by ransomware — giving you a clean restore point no matter what.

Fast Recovery

From ransomware to hardware failure, we restore your critical systems and data quickly — minimising the impact on your business and your clients.

Tested & Verified

We don't just set and forget. Every backup is monitored, and regular restore tests confirm your data is actually recoverable when you need it.

Compliance Ready

Meet Essential 8 Regular Backups control, ISO 27001 data protection requirements, and Privacy Act obligations with a documented, auditable backup solution.

When did you last test your backup?

If you can't answer that question with confidence, book a free backup assessment today. Find out before disaster does.

Get a Free Backup Assessment

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