When ransomware strikes, hardware fails, or disaster hits, the only thing standing between your business and permanent data loss is a tested, reliable backup. Xen IT implements the 3-2-1 backup strategy with immutable cloud copies — so your business can recover quickly from any incident. For rapid failover after an outage, see Disaster Recovery (DRaaS).
Data loss doesn't just happen during cyberattacks. Hardware failure, human error, natural disaster, and software corruption are equally devastating.
Modern ransomware specifically targets backup systems. Without immutable offsite copies, paying the ransom may be your only option — and recovery is not assured.
Hard drives have a finite lifespan. When your server's drive fails, all data stored on it is gone unless you have a current, tested backup ready to restore.
Accidental file deletion, overwriting a critical document, or deleting a database table. These events happen far more frequently than cyberattacks — and are just as catastrophic without backups.
A flood, fire, or physical theft at your office takes out both primary systems and any onsite backup device in the same event. Offsite backup is non-negotiable.
Many businesses discover their backup doesn't actually work when they try to restore. Backups must be tested regularly — silent failures are common with unmonitored backup solutions.
Microsoft's shared responsibility model means they protect the infrastructure, not your data. Deleted emails and files are only retained for 30–93 days. You need a separate backup.
The 3-2-1 backup rule is the industry best practice for data protection. We implement and manage this strategy for every client.
Full image-based backups of servers and workstations. Restore individual files, folders, or entire systems to a previous point in time — with multiple daily restore points.
Dedicated backup of Exchange Online, SharePoint, OneDrive, and Teams data. Restore individual emails, documents, or entire mailboxes — beyond Microsoft's native retention limits.
Offsite backups stored with immutability settings that prevent ransomware or malicious actors from deleting or encrypting your backup copies — even with admin credentials.
A documented, tested DR plan — not just a backup. We define your Recovery Time Objective (RTO) and Recovery Point Objective (RPO), then build and test a plan to meet them.
We monitor every backup job, every day. Alerts fire if a job fails or runs over schedule. Monthly restore tests confirm your backups actually work before you need them.
Image-based backups allow us to restore your entire server as a virtual machine in the cloud within hours — not days. Minimise downtime and get your business operational faster.
60%
Of Businesses That Lose Data Shut Down Within 6 Months
4hr
Target Recovery Time for Critical Systems
Daily
Backup Verification for Every Managed Client
19+
Years of Backup & Recovery Experience
Immutable offsite backups cannot be encrypted or deleted by ransomware — giving you a clean restore point no matter what.
From ransomware to hardware failure, we restore your critical systems and data quickly — minimising the impact on your business and your clients.
We don't just set and forget. Every backup is monitored, and regular restore tests confirm your data is actually recoverable when you need it.
Meet Essential 8 Regular Backups control, ISO 27001 data protection requirements, and Privacy Act obligations with a documented, auditable backup solution.
When did you last test your backup?
If you can't answer that question with confidence, book a free backup assessment today. Find out before disaster does.