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Microsoft 365 specialists

Get more from the Microsoft 365 you already pay for

Microsoft Partner support for Exchange, Teams, SharePoint, OneDrive, Intune and Defender, configured securely and managed properly.

Microsoft Partner
Tenant hardening
Licensing reviews
Microsoft 365 Specialists
<15 min
Average response, SLA-driven support
99.7%
Satisfaction across 1,400 rated tickets
800+
Endpoints under management
2007
Supporting Australian businesses since
The challenge

Common Microsoft 365 problems.

01
Default security
Tenants that were never hardened.
02
Wrong licences
Paying for features nobody uses, missing ones you need.
03
File sprawl
SharePoint and Teams without structure.
What's included

Configured, secured, supported.

Tenant security baseline
MFA, conditional access and Defender configured.
SharePoint & Teams structure
Files people can find.
Intune device management
Laptops and phones enrolled and protected.
Licensing optimisation
The right plan for each user.
Copilot readiness
Permissions cleaned up before AI goes live.
Platform capabilities

Microsoft 365 is more than email.

We help you use the parts of the platform you already pay for.

01
Entra ID single sign-on
One login for Microsoft 365 and your SaaS apps.
02
Conditional access
Sign-ins checked for location, device and risk.
03
Intune & Autopilot
New laptops ready out of the box.
04
SharePoint & Teams
Collaboration with permissions that make sense.
05
Defender for Business
Endpoint and email protection built in.
06
Purview
Sensitivity labels, retention and DLP.
How we work

We set it up, support it and grow it with you.

01
Set up
Tenant health check
Security defaults replaced with tuned policies
SSO for your business apps
02
Support
User and licence management
Sign-in and security alert monitoring
Helpdesk for every app
03
Grow
New features adopted
Copilot rollout
Licences adjusted as you grow
Single sign-on
Fewer passwords, fewer resets.
Faster onboarding
Zero-touch laptop setup.
Better collaboration
Files in one place.
Secure by default
Policies applied everywhere.
Technologies we support
The platforms we work in every day.
Exchange Online
Teams
SharePoint
OneDrive
Intune
Defender
Entra ID
Common questions

Before you call.

We start with a comprehensive IT audit of your current environment, then build an onboarding plan of up to 45 days to improve security, stability and efficiency before transitioning to ongoing management.
No lock-in contracts. We work month to month and earn it.
Our monitoring systems run 24/7 and critical alerts are escalated after-hours. After-hours emergency work is actioned at a negotiated hourly rate, agreed with you up front.
Explore more
Cloud & M365 → Workspace to M365 Migration → Microsoft Copilot →
Free IT assessment

Ready to stop fighting your IT?

Book a free, no-obligation IT assessment. We'll identify your biggest vulnerabilities and opportunities, and give you a clear roadmap, whether you engage us or not.

Prefer to talk? Call us directly
(07) 5619 6555
Suite 8 (West Wing), 2 Fortune Street, Coomera QLD 4209
Tell us about your business
Number of staff
We'll be in touch within one business day. No lock-in contracts.
Google Reviews

Don't take our word for it.

★★★★★
5.0 rating · 9 Google reviews
★★★★★
Google
“Xen Technologies. We called Xen in to review our cyber security and sort out general IT issues we were having. Laine was exceptional in doing just that. He brought to our attention several issues that needed actioning straight away. In a …”
T
The Bardo Health and Wellness Retreat
Google review · 9 months ago
★★★★★
Google
“Top-tier service from Laine at Xen IT. They’ve become a key partner for us when it comes to the complex technical tasks like email migrations and technical DNS problems. Fast, reliable, and zero BS. Highly recommend for any Gold Coast business needing proper IT support.”
J
Jayden O'Connell
Google review · 7 months ago
★★★★★
Google
“Laine is one of the best guys in the industry, I'd highly recommend him and Xen Technologies!”
M
Mikel Real
Google review · 5 months ago
★★★★★
Google
“Laine and his team are the absolute best. Would highly recommend them to everyone”
B
Beth De Laurence
Google review · 5 months ago
★★★★★
Google
“Laine is so easy to work with, great communication. Highly recommend.”
T
Tani Bloudell
Google review · a year ago
★★★★★
Google
“There is nothing more reassuring than having Xen Technolgies as our IT support. They are professional and reliable, problem solved in a short period of time ... highly recommend.”
F
Fat Hen Creek Campground
Google review · 3 years ago
★★★★★
Google
“Xen provided IT assistance for my business. They were prompt, professional and extremely knowledgeable. They cut through several frustrating issues with ruthless efficiency.”
B
Baker Family
Google review · 3 years ago
★★★★★
Google
“Great local msp provider. Matt and the team helped us secure our business.”
G
Greg Tosc
Google review · 4 years ago
★★★★★
Google
“Great company excellent work”
B
Brady's Softwash
Google review · a year ago
Read all reviews on Google →