Whether your servers live in your office, a data centre, or the cloud, Xen IT keeps them healthy, secure and online. Proactive monitoring, patching, maintenance and rapid response — so your business-critical systems just work, and you never lie awake wondering if they will.
When a server has issues, the whole business feels it. These are the risks of leaving servers unmanaged.
A failed server can halt your entire team. Without monitoring, the first sign of trouble is everyone unable to work.
Unpatched, unmonitored servers are a prime target. One missed update can be the door ransomware walks through.
Servers running low on disk, memory or grunt slow everyone down — quietly costing productivity every day.
Servers need specialist care. Relying on whoever's handy means problems get patched over, not properly fixed.
Hardware doesn't fail 9-to-5. Without 24/7 monitoring and response, a Friday-night failure becomes a Monday crisis.
Servers past their prime fail more and cost more. Without lifecycle planning, you're always one outage from a scramble.
We look after every layer of your servers — physical, virtual and cloud — so they stay fast, secure and available.
We watch health, performance and capacity around the clock and act on issues — often before you notice them.
Operating systems and server software kept current and secure, on a managed schedule with no surprises.
Servers configured to best practice — least privilege, hardened settings and endpoint protection on every box.
We tune performance and plan capacity ahead of time, so you scale smoothly instead of hitting a wall.
We make sure your server backups are actually running and recoverable — not just assumed to be working.
Physical servers, Hyper-V/VMware, Microsoft Azure or AWS — we support them all, including hybrid setups.
There's no one-size-fits-all. We support — and help you choose between — every model.
On-Premises Servers
Full support for physical and virtual servers in your office or rack — monitoring, maintenance and on-site help.
Cloud Servers
Management of your servers and workloads in Microsoft Azure, AWS or private cloud — secured and optimised.
Hybrid
A mix of on-prem and cloud, managed as one — so you get the best of both without the complexity.
When a server goes down, the meter starts running — lost productivity, lost sales and recovery costs all add up fast. Proactive server support exists to stop that meter ever starting.
$1,000s/hr
the cost of IT downtime for a typical small business, every hour systems are offline
— ITIC, Hourly Cost of Downtime
1 in 5
SMBs say they couldn't survive a disruption costing as little as $10,000
— Industry research
99.9%+
uptime we target for managed servers through proactive monitoring and patching
— Xen IT
The maths is simple: prevention costs a fraction of recovery. Proactively monitored, patched and maintained servers fail far less often — and when something does go wrong, it's caught and fixed before your team ever feels it. For a business that runs on its servers, predictable uptime is predictable revenue, whether those servers sit in your office or in the cloud.
Yes. We support physical servers, virtual servers on Hyper-V or VMware, and cloud servers in Microsoft Azure or AWS, including hybrid environments, all monitored and managed 24/7.
24/7 monitoring, patching and updates, security hardening, performance and capacity planning, backup verification, and rapid response when something goes wrong.
Industry research from ITIC puts the cost of IT downtime in the thousands of dollars per hour for a typical small business, which is exactly what proactive server support prevents.
Want your servers properly looked after?
Book a free server health check and we'll show you exactly how well (or not) your servers are running.
