Most businesses manage IT reactively — fixing problems after they happen, spending without a plan, and missing the technology opportunities that could give them a genuine edge. Our Virtual CIO service bridges the gap between technology and your business goals, giving you the strategic leadership of a seasoned IT executive at a fraction of the cost.
A Virtual CIO (vCIO) is a senior technology strategist who works embedded within your leadership team — without the full-time salary, superannuation, and overhead of a dedicated hire.
Your Xen vCIO attends your leadership and board meetings, owns your IT roadmap, and ensures every technology investment is tied directly to a business outcome. They translate complex technical decisions into clear business language, so your leadership team can make informed choices with confidence.
Where a typical MSP fixes what's broken, a vCIO looks ahead — identifying risks before they become incidents, spotting opportunities before your competitors, and keeping your technology aligned as your business grows.
Businesses with 10–200 staff
Large enough to have complex IT needs, but not large enough to justify a full-time CIO.
Companies without a full-time IT director
Your CEO or operations manager is making IT decisions without the specialist knowledge they need.
Businesses wanting to scale
You're growing and need an IT strategy that can grow with you — not react to problems after they arrive.
Regulated industries needing compliance oversight
Professional services, finance, healthcare, and government contractors where IT compliance is a contractual or legal obligation.
Six core pillars of strategic IT leadership — each designed to make your business more competitive, more resilient, and more efficient.
A rolling 12-month IT roadmap aligned directly to your business plan. No more ad-hoc spending — every initiative is prioritised, costed, and connected to a business outcome.
Annual IT budget forecasting that eliminates surprise capital expenses. We model your hardware refresh cycles, licence renewals, and project costs so your CFO always knows what's coming.
We manage your software vendors, licences, and contracts on your behalf — negotiating better terms, eliminating duplicated tools, and ensuring you're never on an unsupported platform.
An ongoing risk register, Essential Eight alignment, and support for compliance audits. We keep you ahead of regulatory requirements so compliance is never a last-minute scramble.
Clear, jargon-free IT reporting designed for leadership teams and boards. We present IT performance, risks, and upcoming decisions in language your executives actually want to read.
End-to-end scoping, tendering, and delivery management for IT projects. We protect your interests when engaging vendors, ensure projects stay on budget, and drive accountability throughout delivery.
A structured engagement designed to deliver value from day one — and evolve with your business over time.
We start by understanding your business goals, current technology stack, and where the gaps are. This is a genuine strategic conversation — not a sales pitch.
We build your 12-month IT roadmap — identifying quick wins that deliver value immediately, and plotting the longer-term strategy that supports your growth plans.
Monthly strategic check-ins keep the roadmap current and accountable. Quarterly reviews with leadership ensure IT stays aligned to your evolving business priorities.
Your business never stands still, and neither should your IT strategy. We adapt the roadmap as your business evolves — new markets, new headcount, new compliance requirements.
Whether you need ongoing strategic partnership or a one-off advisory engagement, we have a model that fits.
A monthly engagement that gives you ongoing access to your dedicated vCIO. Includes strategy sessions, roadmap management, quarterly leadership reviews, and board reporting.
From $1,200/month
Pricing varies based on business size and hours required.
Enquire NowA scoped engagement for businesses that need a one-off technology strategy review, a transformation project assessment, or expert oversight of a specific initiative.
Custom Quote
Scoped and priced based on your specific project requirements.
Enquire NowBook a complimentary 30-minute strategy call with our team. We'll review where your IT sits today, identify the biggest opportunities, and show you what a genuine strategic IT partnership looks like.
No obligation. No jargon. Just a genuine conversation about your business.
