OneDrive is your personal work storage. Getting to it in a browser is useful when you are on someone else's computer, or when a file has not synced to your own.
Step by step
- Go to the sign-in page. Visit microsoft365.com (or onedrive.com) and sign in with your work email address, not a personal Microsoft account.
- Open OneDrive. Click the app launcher (the grid of squares, top-left) and choose OneDrive.
- Find your files. Use My files for everything you own, Recent for what you have just had open, and Shared for files other people have sent you.
- Upload or download. Drag files straight onto the page to upload, or tick a file and choose Download.
- Share a file. Tick the file and click Share. Check who the link works for before you send it - the safest option is naming the person rather than "anyone with the link".
If it does not go to plan
- You land on a personal OneDrive: sign out completely, then sign back in with your work address.
- A file is missing: check the Recycle bin in the left-hand menu before assuming it is gone.
Still stuck?
Call us on (07) 5619 6555 or start a remote support session and an engineer will take a look. Screens move around between app versions, so if what you see does not match these steps, that is usually why.
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