Teams on your phone is useful for being reachable away from your desk. It is worth a minute setting up notifications properly so it does not buzz all evening.
Step by step
- Install Teams. Install Microsoft Teams from the App Store or Google Play.
- Sign in. Open the app, enter your work email address and sign in on the Microsoft page that appears. Approve the multi-factor prompt.
- Allow notifications. Say yes to notifications, otherwise messages will not alert you.
- Set quiet hours. Tap your profile picture, then Notifications, and set quiet hours so Teams stays quiet outside work time.
- Check the right account is active. If you belong to more than one organisation, tap your profile picture to switch between them.
If it does not go to plan
- Notifications never arrive on Android: check battery optimisation is not restricting Teams in your phone settings.
- You are signed in but see nothing: you may be in the wrong organisation. Switch accounts from your profile picture.
Still stuck?
Call us on (07) 5619 6555 or start a remote support session and an engineer will take a look. Screens move around between app versions, so if what you see does not match these steps, that is usually why.
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